John Lewis & Partners

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4.3

( 8 reviews )

Home Decor, Department Stores $$

The Harlequin Centre, High St, Watford WD17 2TW, United Kingdom +44 1923-244-266

John Lewis & Partners is a renowned British department store known for its high-quality products and exceptional customer service. With a wide range of offerings including home goods, fashion, beauty, and electronics, John Lewis & Partners has established itself as a trusted retailer for shoppers seeking premium goods with a touch of luxury. The brand prides itself on its long-standing tradition of providing well-curated collections, expertly crafted items, and innovative designs that cater to the needs and tastes of its diverse clientele. With a commitment to sustainability and ethical sourcing, John Lewis & Partners continues to be a leading presence in the retail industry, setting the standard for excellence and customer satisfaction.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Service options
- In-store pick-up

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jeff idalski

March 22, 2024

John Lewis has already bedecked its store for Christmas as has the whole of Intu Watford. I'm not sure if JL has already recruited its extra Xmas staff but I've never been asked so many times before if someone could help me as I was yesterday. The store itself is as good as usual, full to the brim with everything you could wish for if only you had the money!

Alex filip

March 22, 2024

Quality products! Good customer Service and friendly helpful staff!

Carol stevens

March 22, 2024

Smart, airy, bright department store with commited and respectful staff. Mini Waitrose on the top floor.

Michael deems

March 22, 2024

Love this store! Always a great selection and helpful staff members.

Molly chamberlin

March 22, 2024

Fantastic shop, great as a new mum, easy to get around and have great facilities for feeding and changing, the cafe is nice, good food options. Carrot cake is amazing! Staff in all the departments are helpful and friendly. Lots of online ordering too, and had good experiences every time. Well done John Lewis.

Kent yang

March 22, 2024

The shop itself, once you've finally managed to park up is really lovely. My only problem is the two little lifts they have. I took my girlfriend in her wheelchair and we waited forever before one arrived. It's a fairly large store and the friendly staff seemed helpful and knowledgeable. If you need to use the lifts though you'll be spending a lot longer than planned.

Glenn hechler

March 22, 2024

Quality retailer with a good choice of items. We were looking for some furniture, they offer a good service in this area. They also send you up to 5 samples of the fabric to your home, for you to choose what coverings match, so makes it even easier to choose what's right for you. Would recommend the service and quality of goods.

Robin bailey

March 22, 2024

I had very bad experience with John Lewis customer service, they forced me to return the product and fail to reschedule appointment after I explained to them that my family member has a COVID systoms. I was surprised to see the director support Team response that they were happy to take risk with people's supposed to collect the goods. I know we are going through very tough time, but such a bad service from the company who represents themselves one of the best to offer great customer service.